Frequently Asked Questions
FAQ
Find answers to common questions about our pet supplies factory, including product details, customization services, wholesale ordering processes, and logistics information.
What is your term of payment?
The down payment shall be 50%, and the remaining 50% shall be paid after product acceptance
Do you provide sample? Free or charge?
20 samples are provided for free
Can you can design the equipment according to our size?
Need to provide 2D/3D drawings, a professional design team to design according to the drawings
What is your MOQ?
Sheet metal stamping parts MOQ 5000 pieces
Do you have detailed and professional installation manual?
The product will be shipped with product maintenance and operation manuals
How many production lines in your factory?
3 mold processing workshops /2 connected production lines /3 stamping parts processing workshops
How long it takes you to provide the designing options for us?
Provide 2D/3D drawings, 72 hours to give quality solutions
Can you send your staff to install the equipment for us?
If there is a need in this respect, professional personnel can be arranged to your company for commissioning and installation
